HUD special claims can represent meaningful recovered revenue for affordable housing operators—but only when they’re properly identified, documented, and submitted on time. Manual tracking, disconnected processes, and missed deadlines often result in reimbursement being left on the table.

In this session, Corbin du Mont, Senior Product Manager, Affordable Housing at ResMan, and Rue Fox, Industry Principal for Affordable Housing at ResMan, walk through how special claims are managed directly within ResMan Affordable.

You’ll see how the Special Claims Calculator, Maintenance and Make Ready Board integration, document storage, deadline tracking, and Compliance Dashboard work together to give operators the visibility, control, and automation needed to stay compliant and recover eligible revenue.

The video also includes a demo of the full special claims workflow inside ResMan Affordable, from identifying eligibility through managing and tracking submissions.

What You’ll Learn:

• Estimate eligible reimbursement with the Special Claims Calculator
• Connect Maintenance and Make Ready activity to claim eligibility
• Centralize documentation with unlimited document storage
• Track submission deadlines inside ResMan Affordable
• Add and manage special claims directly within the system

Who Should Watch:

• Affordable housing operators
• Compliance and recertification teams
• Accounting and finance teams
• Asset and portfolio management teams

Hosts:

Rue Fox, Industry Principal for Affordable Housing, ResMan

Corbin du Mont, Senior Product Manager, Affordable Housing, ResMan

Want to learn more about ResMan Affordable?

Request a personalized demo to see how your team can simplify compliance and capture more eligible revenue.