Podcasts

The Art and Value of Personalization ft. Steve Wunch

September 3, 2024
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PropTalk
Steve and Elizabeth discuss how a little goes a long way with renters and redefines what a relationship with renters look like when you show up with authenticity.
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About PropTalk

PropTalk is a property management podcast powered by ResMan, focusing on key trends within the property management ecosystem.
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March 27, 2024
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PropTalk

Blending Science and Storytelling for Personal & Business Success ft. Amber Hurdle

Elizabeth Francisco sits down with Amber Hurdle to discuss the science behind personal brand and how it plays a role in your professional and personal reputation.

Elizabeth Francisco, CXO of Inhabit, sits down with Amber Hurdle, Founder and CEO of Employer Brand Central, to discuss the science behind personal brand and how it plays a role in your professional and personal reputation. She talks about recruiting employees for the long run and how recruiting is no different than marketing your company.

Amber Hurdle works with companies that want to strengthen their employer brand and company culture to drive employee engagement, profitability, and brand awareness. Meeting planners and organizations hire Amber for her straight-shooting and humorous advice that empowers leaders, unites teams, and inspires action to achieve bottom-line results.

The founder of Employer Brand Central, Amber's agency turns branding on its head to ensure each employee upholds their company's brand promise to ensure customer satisfaction and loyalty. EBC’s winning formula strengthens brands from the inside out with a focus on reducing talent-related expenses and driving revenue through an engaged team to increase margin.

As a proud member of the Association for Corporate Growth, Amber has a special knack for working with middle-market businesses and investors in the M&A space that need to quickly and effectively merge brands while communicating the vision and strategy to the teams who get the work done.

Connect with Amber Hurdle here.

About ResMan: ResMan delivers the property management industry’s most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan’s platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com/

March 12, 2024
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PropTalk

The Pivotal Role of Systems If You Plan to Thrive in ’25 ft. Sara Hinson

Elizabeth Francisco, CXO of Inhabit and Co-Founder of ResMan, sits down with Sara Hinson, Director of Systems at Allied Orion Group to talk about how her role helps shape the success of AOG’s operations.

Elizabeth Francisco, CXO of Inhabit and Co-Founder of ResMan, sits down with Sara Hinson, Director of Systems at Allied Orion Group to talk about how her role helps shape the success of AOG’s operations. Speaking on her history in multifamily, Sara speaks to the importance of investing in staff through internal training and involvement in apartment associations.

With over 23 years of experience in multi-family housing, Sara is responsible for the overall management of assigned residential, industrial or commercial properties to satisfy the requirements of the ownership and tenants. She is certified in many software and helps with training to help onsite staff gain skill advancement in sales, customer services and property management.

Connect with Sara Hinson here: https://www.linkedin.com/in/sara-hinson-cam-0b757410/

About ResMan: ResMan delivers the property management industry’s most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan’s platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com/

January 25, 2024
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PropTalk

The Mysteries of AI in Property Management ft. Nick Olsen

Have you been curious about Artificial Intelligence? Are you hearing about it nonstop and still unsure what it's going to mean for multifamily? Are you worried about AI taking your job?

Have you been curious about Artificial Intelligence? Are you hearing about it nonstop and still unsure what it's going to mean for multifamily? Are you worried about AI taking your job?

Elizabeth Francisco, Chief Experience Officer of Inhabit, sat down with her original tech partner-in-crime, Nick Olsen, Chief Technology Officer of ResMan, to answer the questions around AI in multifamily. Nick clarifies what AI is, how long it has actually been around, and what this means for multifamily and the many thousands that work in the industry.

Nick Olsen is the Chief Technology Officer at ResMan and is responsible for all technical direction and future state of software products in the ResMan platform. He built ResMan from the beginning and has led the technology department since the company's inception. He's always striving to build the best solution for ResMan's customers. Outside of work, he's a husband, father to three kids, and volunteer at his local church congregation. He's based in Utah and enjoys wake surfing, hiking and anything outdoors.

About ResMan: ResMan delivers the property management industry’s most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan’s platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com/

December 20, 2023
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PropTalk

How Social Are You... Really? ft. Megan Thomas

As multifamily heads into a competitive year, Megan discusses the role of social media in multifamily and the large gaps within it that could make for some profitable opportunity

Elizabeth Francisco, Chief Experience Officer Inhabit, sat down with ResMan's very own content and social media manager, Megan Thomas. As multifamily heads into a competitive year, they discuss the role of social media in multifamily and the large gaps within it that could make for some profitable opportunity. They also discuss the platforms, algorithms, and what kind of content will keep potential and current renters interested in the long run. Megan shares tools and guidelines to ramping up your property's social media so you can see success in your results.

Megan Thomas, Content & Social Marketing Manager at ResMan, is an experienced content creator, copywriter and social media specialist who’s worked in the content marketing world for over 7 years. Megan specializes in B2B and B2C content writing, organic social media and thought leadership, with heavy emphasis in the real estate industry. She has written hundreds of blogs, crafted several, viral social media posts, and ghostwritten Forbes articles for tech executives on topics like digital and content marketing. Having worked in tech for almost 5 years, she now spends a lot of her time sharing her learnings in social media with sales teams, tech executives, and multifamily marketers as they navigate organic social media marketing in regards to their business models.

About ResMan: ResMan delivers the property management industry’s most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan’s platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com/

December 14, 2023
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PropTalk

Cocktails & Compliance Ep. 12

The Cocktails & Compliance ladies are back and they’re ready to talk all things TRACS 2.0.3.A and HOTMA, Insurance, Legislative Updates, and what events Rue and Janel are headed to in 2024!

The Cocktails & Compliance ladies are back and they’re ready to talk all things TRACS 2.0.3.A and HOTMA, Insurance, Legislative Updates, and what events Rue and Janel are headed to in 2024!

The Cocktail of the Episode? A Mr. Brown!

Here’s the recipe:
Dash of angostura bitters

Barspoon of vanilla syrup

3/4 oz coffee liqueur

2 oz bourbon

Combine all ingredients in a shaker with some ice. Shake and strain into a rocks glass with ice. Garnish with an orange twist.

About ResMan: ResMan delivers the property management industry’s most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan’s platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com/

November 21, 2023
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PropTalk

LIVE! from NAA: Managing Investor Expectations ft. Rich George

Elizabeth Francisco sits down at NAA 2023 with Rich George to discuss how owner-operators can have transparent conversations with investors, especially when it comes to managing their expectations in a rollercoaster market.

Elizabeth Francisco sits down at NAA 2023 with Rich George, Owner of NOI Coach, to discuss how owner-operators can have transparent conversations with investors, especially when it comes to managing their expectations in a rollercoaster market.

Rich George is the owner of NOI Coach, a business coaching, consulting and training firm based in Michigan. A successful business person and published author with over 20 years of business experience, Rich brings a no-nonsense approach to strategic planning and a passion for employee development and culture building.

Rich’s background includes the management of over two billion dollars of real-estate assets, and over 50 million dollars of capital reinvestment strategies.

Rich has been involved with successful acquisitions, dispositions, merger facilitation, and repositions. Key to his portfolio is the management of highly distressed properties and those in court receivership.

About ResMan: ResMan delivers the property management industry’s most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan’s platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com/

October 24, 2023
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PropTalk

Trailblazers in Multifamily ft. Bill Nye Part 2

We sat down for a part 2 with Bill Nye, the Apartment Guy, to discuss leadership in multifamily and how leadership makes the difference in successful operations for property management.

We sat down for a part 2 with Bill Nye, the Apartment Guy, to discuss leadership in multifamily and how leadership makes the difference in successful operations for property management companies.

About Bill: Bill has a very distinguished and successful career as a leader in both the military and the private sector.While serving in the United States Air Force, he as named one of the 12 Outstanding Airmen of the Year for the entire Air Force and was honored along with his fellow recipients at a dinner at the White House with President Ronald Reagan. He is a graduate of the prestigious Air Force Leadership School and credits much of his leadership philosophies to what he learned while attending the school.

As a multi-family executive, he was named “Executive of the Year” twice by Apts. Magazine, a multi-family publication covering the mid-Atlantic region of the U.S.During his time as the CEO of Caviness & Cates Property Management in NC, his team earned the highest Satisfacts ratings in the country 3 consecutive years and during his time as the COO of Berger Communities in PA, they earned the same distinction two years in a row. While serving as the COO of Berger Communities they were named a top 25 “Best Places to Work” employer for three straight years and a top 10 employer for 2 straight years.

Today Bill runs his own speaking, training and consulting business in Friendswood, Texas.

About ResMan: ResMan delivers the property management industry’s most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan’s platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com

October 13, 2023
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PropTalk

Trailblazers in Multifamily ft. Bill Nye Part 1

We sat down with Bill Nye, the Apartment Guy, to discuss leadership in multifamily and how leadership makes the difference in successful operations for property management companies. His philosophy: take care of your people and they will take care of your customers.

We sat down with Bill Nye, the Apartment Guy, to discuss leadership in multifamily and how leadership makes the difference in successful operations for property management companies. His philosophy: take care of your people and they will take care of your customers.

About Bill: Bill has a very distinguished and successful career as a leader in both the military and the private sector.While serving in the United States Air Force, he as named one of the 12 Outstanding Airmen of the Year for the entire Air Force and was honored along with his fellow recipients at a dinner at the White House with President Ronald Reagan. He is a graduate of the prestigious Air Force Leadership School and credits much of his leadership philosophies to what he learned while attending the school.

As a multi-family executive, he was named “Executive of the Year” twice by Apts. Magazine, a multi-family publication covering the mid-Atlantic region of the U.S.During his time as the CEO of Caviness & Cates Property Management in NC, his team earned the highest Satisfacts ratings in the country 3 consecutive years and during his time as the COO of Berger Communities in PA, they earned the same distinction two years in a row. While serving as the COO of Berger Communities they were named a top 25 “Best Places to Work” employer for three straight years and a top 10 employer for 2 straight years.

Today Bill runs his own speaking, training and consulting business in Friendswood, Texas.

About ResMan: ResMan delivers the property management industry’s most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan’s platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com

October 9, 2023
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PropTalk

LIVE! from SAHMA: Cocktails & Compliance Ep. 11

LIVE! from SAHMA, Janel Ganim and Rue Fox are joined by Affordable experts and leaders, Mary Ross of Ross Business Group and Glenda Leduc of Mansermar Property Management. Cocktail of the episode? HOTMA “Hot Mess” Spicy Margaritas.

LIVE! from SAHMA, Janel Ganim and Rue Fox are joined by Affordable experts and leaders, Mary Ross of Ross Business Group and Glenda Leduc of Mansermar Property Management. Cocktail of the episode? HOTMA “Hot Mess” Spicy Margaritas. Together, they discuss relevant topics like the Renter’s Bill of Rights and the RAD notice for Section 811 properties while also looking ahead at TRACS 203A and HOTMA implementation timeframes.

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