Podcasts

LIVE! from NAA, Elizabeth Francisco, CXO of Inhabit, sits down with President of AAA and Metric Property Management, Lyndsay Hanes to hear her perspective and unique approach to mastering employee retention.

She talks about the use of psychometrics for Metric’s hiring process, eliminating the idea that an eye-catching resume or plenty of experience doesn’t necessarily equate to success and efficiency in the workplace.

About Lyndsay: Lyndsay Hanes is a distinguished multifamily operator with over two decades of experience and a proven track record of results-oriented performance. She has vast experience across multiple asset types, increasing value and ensuring client satisfaction. Lyndsay has been responsible for creating processes at two start-up management companies before becoming an entrepreneur herself with the launch of her company Metric Property Management.

Lyndsay has a history of service to our industry. She has been an active participant on numerous local Apartment Association committees, serving on the Board of Directors for the Austin Apartment Association, Co-Chair of the AAA Legislative Committee, and today she is currently serving as President Of AAA.

About ResMan: ResMan delivers the property management industry’s most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan’s platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com

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LIVE! From NAA, Elizabeth Francisco sits down with Bobby Griffith, CFO and Principal for the JL Gray Company. They talk about presentation, even through attire, networking, and just how much multifamily has changed over the years.

Bobby C. Griffith has 34 years of experience in the multi-family housing industry specializing in affordable. Since joining JL Gray the company has grown from 45 to over 130 communities.

Bobby is an Executive Council Member & Immediate Past President of the Apartment Association of New Mexico. He is also the president of Southwest Affordable Housing Group (SWAHG) - an industry association representing owners, agents, developers, non–profits, and service providers of affordable housing in the southwest.

As if that was not enough, Bobby Griffith might just be the most interesting man in multifamily, as well as the best dressed.

About ResMan: ResMan delivers the property management industry’s most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan’s platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com

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PropTalk was accepted to host our very own podcast LIVE! at NAA's Apartmentalize 2023. Hosts, Janel Ganim and Rue Fox, were joined by Affordable Housing experts: Peter Lewis, EVP of Schochet Companies, Anthony Sandoval, President and CEO of WSH Management and Jennifer Wood, Vice President at the John Stewart Company.

Together, they covered current trends and legislative and regulatory issues that impact operations of HUD, LIHTC, and rural housing properties in an interactive way. From HOTMA to staffing challenges to the Renter's Bill of Rights, these five experts will share all of their concerns, feedback and ideas regarding current Affordable Housing topics.

Thank you to NAA's Apartmentalize for letting us host this awesome podcast episode!

About ResMan: ResMan delivers the property management industry’s most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan’s platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com

About the Episiode: We sat down with Jindou Lee, CEO and Co-Founder of HappyCo, to discuss how centralization plays a role in more ways than one within multifamily. From sharing about his journey into the multifamily tech space to getting creative in pioneering efficiency for onsite employees, Jindou has incredible “ah-ha!” ideas and insights you’ll want to hear!

Jindou Lee is the CEO and co-founder of HappyCo, a multifamily proptech company that develops software and service solutions to enable real-time property operations. Prior to his current role, Jindou also founded and exited two previous tech companies. Jindou graduated from the University of South Australia with a Bachelor of Visual Communications (Design) and subsequently worked for Midway Games where he led the User Interface team to work on classic titles such as Mortal Kombat, Gauntlet, and Dukes of Hazzard. Besides his love for technology, Jindou is also an avid real estate investor and enjoys spending time with his family.

Elizabeth Francisco, Chief Experience Officer of Inhabit sits down with HAA President and Founder/President of Q10 Property Advisors, Stephanie Graves, to discuss the importance of apartment associations for everyone involved in multifamily. From education to understanding industry struggles and working toward solutions, Stephanie brings light to just how vital involvement is for multifamily as a whole.

Stephanie Graves is the founder and president of Q10 Property Advisors. She is an executive level property management professional who has held titles from Director of Education to Senior Vice President of Operations, overseeing over 22,000 units in six markets nationwide. Stephanie has earned her CAPS and CAM designations through the National Apartment Association and is an education faculty member for the National Education Foundation. Stephanie is on the Executive Board of the Houston Apartment Association (the largest apartment association in the nation) and is the 2023 President. She is a sought-after speaker and facilitator throughout the nation and can be seen at many of the National Apartment Association Education Conferences.

Stephanie oversees corporate communications, acquisitions, due diligence, and various day-to-day activities that directly impact the profitability and success of Q10 and its assets.

Stephanie has over 20 years of experience in multi-family development, management, and operational oversight. She has a keen eye for identifying and diagnosing issues through the due diligence process. Stephanie has a Bachelor of Communications from St. Edwards University where she graduated Magna Cum Laude.

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Elizabeth Francisco, Chief Experience Officer of Inhabit sits down with HAA President and Founder/President of Q10 Property Advisors, Stephanie Graves, to discuss the realities, successes and challenges of being a business owner and entrepreneur. Stephanie’s journey is a unique one, now having juggled both the Houston Apartment Association and her duties at Q10, but she offers great insights as to how she manages it all while also maintaining her path onward and upward.

Stephanie Graves is the founder and president of Q10 Property Advisors. She is an executive level property management professional who has held titles from Director of Education to Senior Vice President of Operations, overseeing over 22,000 units in six markets nationwide. Stephanie has earned her CAPS and CAM designations through the National Apartment Association and is an education faculty member for the National Education Foundation. Stephanie is on the Executive Board of the Houston Apartment Association (the largest apartment association in the nation) and is the 2023 President. She is a sought-after speaker and facilitator throughout the nation and can be seen at many of the National Apartment Association Education Conferences.

Stephanie oversees corporate communications, acquisitions, due diligence, and various day-to-day activities that directly impact the profitability and success of Q10 and its assets.

Stephanie has over 20 years of experience in multi-family development, management, and operational oversight. She has a keen eye for identifying and diagnosing issues through the due diligence process. Stephanie has a Bachelor of Communications from St. Edwards University where she graduated Magna Cum Laude.

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Your favorite Affordable experts are back with another episode of Cocktails & Compliance, this time LIVE! From ResMania! Janel Ganim, COO of ResMan, and Rue Fox, Industry Principal of Affordable Housing at ResMan, are joined by Scott Michael Dunn and Layne Hurst as they discuss current challenges facing the affordable housing industry. They’ll chat about TRACS 203-A, HOTMA, staffing challenges and more! And in honor of the theme of ResMania, they start off with a “No Place Like Home” Margarita!

About ResMan: ResMan delivers the property management industry’s most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan’s platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com/

Part 2 with Barbara Savona is here! Elizabeth revisits with Barbara to discuss marketing within multifamily, sharing ideas, tools, and ways to maximize lead-to-lease through up-leveled marketing and creative innovation while also touching on how COVID-19 impacted how we market properties.

About Barbara: Barbara Savona is a visionary leader, entrepreneur, and CEO with over 22 years of experience in the property management and advertising industries. She is the CEO and Co-Founder of Sprout Marketing, a cutting-edge platform designed to help multifamily housing professionals achieve their marketing and occupancy goals.

As the host of the Marketing Home, Marketing You Podcast, Barbara shares her expertise and passion for helping property management professionals succeed in their careers. She provides actionable strategies and practical tips that are innovative yet easy to implement, empowering her audience to make meaningful changes that have a significant impact.

Barbara's grassroots approach to multifamily marketing is informed by her diverse background as a property manager, regional supervisor, advertising executive, and branding strategist. Her philosophy focuses on small, consistent changes that deliver big results, and her clients consistently praise her innovative yet practical approach.

In addition to her success as a business owner, Barbara is a nationally recognized speaker and a graduate of the AIT program. As a branding and marketing strategist, she has helped countless professionals elevate their brands and achieve their marketing goals. Barbara is also a Certified Functional Wellness Coach. Her unique approach to business incorporates a focus on wellness, ensuring that her clients and colleagues are supported in both their personal and professional lives.

Barbara lives in a shipping container house in the Texas Hill Country with her husband, Doberman, and twelve chickens. 

About ResMan: ResMan delivers the property management industry’s most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan’s platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com

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Elizabeth Francisco, Chief Experience Officer at Inhabit, sits down with Barbara Savona to discuss what starting your own business within multifamily is like from a female's perspective. From the successes to the challenges, Barbara offers insightful advice to others trying to move up or move forward with their own business ideas.

About Barbara: Barbara Savona is a visionary leader, entrepreneur, and CEO with over 22 years of experience in the property management and advertising industries. She is the CEO and Co-Founder of Sprout Marketing, a cutting-edge platform designed to help multifamily housing professionals achieve their marketing and occupancy goals.

As the host of the Marketing Home, Marketing You Podcast, Barbara shares her expertise and passion for helping property management professionals succeed in their careers. She provides actionable strategies and practical tips that are innovative yet easy to implement, empowering her audience to make meaningful changes that have a significant impact.

Barbara's grassroots approach to multifamily marketing is informed by her diverse background as a property manager, regional supervisor, advertising executive, and branding strategist. Her philosophy focuses on small, consistent changes that deliver big results, and her clients consistently praise her innovative yet practical approach.

In addition to her success as a business owner, Barbara is a nationally recognized speaker and a graduate of the AIT program. As a branding and marketing strategist, she has helped countless professionals elevate their brands and achieve their marketing goals. Barbara is also a Certified Functional Wellness Coach. Her unique approach to business incorporates a focus on wellness, ensuring that her clients and colleagues are supported in both their personal and professional lives.

Barbara lives in a shipping container house in the Texas Hill Country with her husband, Doberman, and twelve chickens. 

About ResMan: ResMan delivers the property management industry’s most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan’s platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com

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